To connect your wearable device, follow the steps below:
- Please ensure you have turned on permissions for health data and that you have Bluetooth turned on. You can check this in the app by selecting your profile icon at the top-left hand corner of the screen.
- Then select the settings icon at the top right-hand corner of the screen.
- Select 'Apps & Services.' The 'Sync with Health' option should be turned on.
- When you have selected a workout, click ‘Start Workout’.
- A countdown timer will begin. This will allow you time to click the heart on the bottom left-hand side of your screen to connect your smartwatch or device to monitor your workout data.
- Your device should appear on the list of available devices. Click ‘Connect’ to start recording your data as you exercise.
If you require any further support please contact our Customer Services team using the 'submit a request' link at the top or bottom of this page and they will be happy to help.