How do I report a problem with the app?

If you are experiencing a bug such as a video not loading, or your app freezing try the steps below to reset the Reebok Fitness App:

1. Check you have downloaded the latest version of the app in your chosen app store.
2. Check your Wi-Fi and data coverage, sometimes playback can be affected by your connectivity.
3. Close the app and reopen.

If you continue to experience issues, please contact us following the steps below:

1. Open the Reebok Fitness App.
2. Click your avatar in the top left-hand corner to access your profile. 
3. Click the settings icon in the top right-hand corner.
4. Click ‘Help and Support’.
5. Click the 'Help Centre' tab and submit a request using the link at the top or bottom of the page.